Shipping policy

Last updated: August 2026

At Lanternfields, we are committed to delivering your order safely and as quickly as possible. Below you'll find everything you need to know about shipping, delivery times, and order processing.


Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding U.S. holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.


Shipping Times

We currently ship within the United States only.

Estimated delivery time:

  • Shipping: 5–10 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.


Shipping Costs

FREE Standard Shipping on all U.S. orders.

There are no additional shipping charges at checkout—every eligible order ships free.


Order Tracking

As soon as your order ships, you will receive an email containing your tracking number.

You can also track your order at any time using our Track Your Order page.


Delayed Shipments

While we work hard to deliver every order on time, occasional delays may occur due to factors beyond our control, including:

  • Severe weather
  • High shipping volumes
  • Carrier delays
  • Holidays

If your order experiences an unexpected delay, our support team will be happy to assist you.


Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order.

Lanternfields is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error after placing your order, please contact us as soon as possible at support@lanternfields.com. We'll do our best to update your order before it ships.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Our customer support team will work with the shipping carrier to resolve the issue as quickly as possible.


Questions?

If you have any questions regarding shipping or your order, please don't hesitate to contact us.

Email: support@lanternfields.com

We typically respond within 24 business hours.